['Privacy Policy for Our Online Platform\n\nAt Camden Veterinary Clinic, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy explains how our online platform collects, uses, discloses, and protects your data when you interact with our services.\n\nInformation We Collect \nWe may collect the following types of personal information to provide and improve our services: \n- Contact details such as name, address, telephone number, and email address. \n- Pet information relevant to the care we provide, including medical history and health records. \n- Payment and billing information when applicable. \n- Data collected through diagnostic imaging and other veterinary services. \n- Technical data related to your use of our online platform, including IP addresses and browsing behavior.\n\nHow We Use Your Information \nYour information is used to: \n- Provide veterinary care and medical services to your pets. \n- Manage appointments, diagnostics, treatments, and follow-up care. \n- Communicate important updates about your pets or our services. \n- Process payments and maintain accurate records. \n- Improve our online platform and user experience. \n- Comply with legal obligations and regulatory requirements.\n\nLegal Basis for Processing \nWe process your personal data only when we have a valid legal basis, including: \n- Consent you have provided. \n- Performance of a contract to which you are a party. \n- Compliance with legal obligations. \n- Legitimate interests pursued by Camden Veterinary Clinic, balanced with your rights and interests.\n\nData Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. We may share data with: \n- Veterinary specialists or health professionals involved in your pet’s care. \n- Service providers assisting with IT, payment processing, or administrative services under strict confidentiality. \n- Legal authorities when required by law or to protect our rights or safety.\n\nData Security \nCamden Veterinary Clinic implements appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Access to data is restricted to authorized personnel only.\n\nData Retention \nWe retain your personal information only for as long as necessary to fulfill the purposes outlined or to comply with legal requirements. Once no longer needed, your data will be securely deleted or anonymized.\n\nYour Rights \nYou have the right to: \n- Access the personal data we hold about you. \n- Request correction or erasure of your data. \n- Object to or restrict processing of your data in certain situations. \n- Withdraw consent where processing is based on consent. \n- Request data portability to transfer your information to another service provider. \n- Lodge a complaint with a supervisory authority if you believe your rights are not being respected.\n\nContact Information \nIf you have any questions or concerns about this privacy policy or how your information is handled, you may contact us at:\n\nCamden Veterinary Clinic \n42 Elmwood Road, Flat 3B \nManchester, Greater Manchester \nM14 6BT \nUnited Kingdom \n\nWe encourage you to review this privacy policy periodically as it may be updated to reflect changes in our practices or legal requirements. Your continued use of our online platform signifies your acceptance of any such updates.', 0.0011420000000000002, 'gpt-4.1-mini']